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Privacy Statement (last updated: Aug/2002)
About this privacy statemt
HMSN (H&M Software-Netzwerktechnik-GmbH) is committed to providing you with excellent service for all of our products. We respect your right to privacy, and have developed this Privacy Statement to inform you about our privacy practices for the entire HMSN Web site.
This Privacy Statement will inform you of:
  • What information our site gathers about you
  • How we use, and with whom we share the information we gather
  • Your ability to opt-out of future notifications
  • What security procedures we have in place to protect your information from loss, misuse, or alteration
  • How you can correct or update your information
Questions regarding this Privacy Statement should be directed to our support team - support@hmsoftware.com. Please specify “Privacy Statement” in the subject line of your e-mail. has not been satisfactorily resolved, please contact us by Phone.
Overview
Privacy is of great concern to most users of the Internet, and is a critical part of an enjoyable and satisfactory user experience. We at HMSN are acutely aware of and sensitive to the privacy concerns of our subscribers and other visitors to our Web site. Whether you are a customer of our various products and services or a visitor to our site, we assure you that we do not collect personal information from you unless you provide it to us. If you are registering a HMSN product, you may be asked to provide certain personal information. You should also be assured that we do not provide or sell information about our customers or site visitors to vendors that are not involved in the development or selling opf our products. Please note that our site contains links to other sites. HMSN is not responsible for the privacy practices, privacy statements, or content regarding these other sites.
Privacy Policy Enforcement
If you feel that we are violating this Privacy Statement, please contact us at legal@hmsoftware.com. Please specify “Privacy Statement” in the subject line of your e-mail. If you feel that we do not provide you with an appropriate response, please contact us by phone.
Information We Gather from You
Personal Information
We do not collect any personal information from a visitor to our site unless that visitor explicitly and intentionally provides it. Under no circumstances do we collect any personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health, or sex life. If you are simply browsing our site, we do not gather any personal information about you.
There are two ways in which you may explicitly and intentionally provide us with, and consent to our collection of certain personal information:
E-mail Request for Information or Registration for Guides and Seminars – We use links throughout our site to provide you with the opportunity to contact us via e-mail to ask questions, request information and materials, register or sign up for special offers , or provide comments and suggestions. You may also be offered the opportunity to have one of our representatives contact you personally to provide additional information about our products or services. To do so, we may request additional personal information from you, such as your name and telephone number, to help us satisfy your request.
Statistical Information About Your Visit
When you visit our site, our computers may automatically collect statistics about your visit. This information does not identify you personally, but rather about a visit to our site. We may monitor statistics such as how many people visit our site, the user’s IP address, which pages people visit on our site, from which domains our visitors reach our site, and which browsers people use. We use these statistics about your visit for aggregation purposes only. These statistics are used to help us improve the performance of our Web site.
Use of Cookies
We only use "cookies" as described in this Section. A "cookie" is a piece of information that our Web site sends to your browser, which then stores this information on your system. A user will be able to utilize our web site without cookies. If a cookie is used, our Web site will be able to "remember" information about you and your preferences either until you exit your current browser window (if the cookie is temporary) or until you disable or delete the cookie. Many users prefer to use cookies in order to help them navigate a Web site as seamlessly as possible. You should be aware that cookies contain no more information than you volunteer, and they are not able to "invade" your hard drive and return to the sender with personal or other information from your computer.
We may use cookies when you visit our Web site and request documentation or a response from us. When you are filling out a form you may be given the option of having our Web site deliver a cookie to your local hard drive. This type of cookie is not temporary, although you can always delete or disable it through your browser preferences. You might choose to receive this type of cookie in order to save time in filling out forms and/or revisiting our Web site. We only send this type of cookie to your browser when you have clicked on the box labeled “Please remember ABCDC(e.g. my profile ) ” when submitting information or communicating with us. Even if you choose to receive this type of cookie, you can always set your browser to notify you when you receive any cookie, giving you the chance to decide whether to accept it in each situation in which one is sent. To find more information about cookies, if you are using Microsoft Internet ExplorerTm as your browser, go to the Microsoft Web site at http://www.microsoft.com/info/cookies.htm?RLD=291 or if you are using Netscape NavigatorTm as your browser, go to the Netscape Web site at http://home.netscape.com/security/basics/privacy.html#cookies
How We Use and With Whom We Share the Information We Gather
We assure you that the information we gather from you is used by us only as explained below.
Sending you responses and updates
We generally respond to any e-mail questions, requests for product or service information, and other inquiries that we receive. We may also retain this correspondence to improve our products, services, and Web site, and for other disclosed purposes. Frequently we retain contact information so that we can send individuals updates or other important information about our services and products. Occasionally these updates or other important information may be sent out by third parties on our behalf.
Please be assured that any third party who contacts you in this capacity has executed a confidentiality agreement with us that contains a provision ensuring the privacy and security of any transferred information and limits the third party’s use of the shared information to sending updates or providing services on our behalf. Facilitating the support, and purchase of our products and services We may use the information you submit to contact you to discuss the support, and purchase of our products and services. We may also provide the information you have submitted to us to a HMSN representative,its subsidiaries and affiliates, so that they can contact you and facilitate the support, and purchase of HMSN (and/or its subsidiaries and affiliate’s) products and services. Our Representatives help us to provide our foreign-based (and certain domestic) customers with support, assistance, and the provision of our products and services in their local markets. You may receive a communication directly from one of our representatives its subsidiaries and affiliates. Please be assured that if you are contacted by one or more of these entities for one of these purposes, they have agreed to use the information we supply only in accordance with a confidentiality agreement.
If we are required to disclose by law
If we are required by law to disclose certain information to local, state, federal, national or international law enforcement authorities, we will do so.
Surveys
From time-to-time we may request information from customers via surveys. Participation in these surveys is completely voluntary and the user therefore has a choice whether or not to disclose this information. Survey information will be used for purposes of monitoring or improving the use of, and satisfaction with this Web site, and improving our customer service and product offerings.
Your Ability to Opt-Out of Further Notifications
From time-to-time, we notify our subscribers of new products, announcements, upgrades and updates. If you would like to opt-out of being notified, please contact us via e-mail at ”support@hmsoftware.com”, or at our mailing address given at the end of this Privacy Statement.
Please be aware that we reserve the right to notify our subscribers of any information that affects the security of our products or services.
Our Security Procedures
We consider the protection of all personally identifiable information we receive from our Web site visitors and subscribers as critical to our corporate mission. Please be assured that we have security measures in place to protect against the loss, misuse, and alteration of any information we receive from you. As with any transmission over the Internet, however, there is always some element of risk involved in sending personal information. In order to try to minimize this risk, we may encrypt all information that you submit in ordering one of our products or services using the Secure Sockets Layer (SSL) protocol.
How You Can Update or Correct Your Information
If you would like to update or correct any information in our records please contact us via e-mail at, support@hmsoftware.com.
Changes to this Privacy Statement
If a material change is made to this Privacy Statement the change will be posted on the first page of this Privacy Statement and on our home page
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